Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies, web beacons, pixels, and similar tracking technologies to enhance your gaming experience, ensure platform security, and provide personalised services. This policy applies to all visitors and registered players accessing our website and mobile applications. Last updated: January 18, 2026.
1. What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website. They contain information about your browsing preferences, login credentials, and gaming activity. Beyond traditional cookies, we also utilise web beacons, pixels, local storage, and device identifiers to track user interactions and optimise our platform. These technologies allow us to remember your preferences, maintain your session, and deliver targeted content tailored to your interests and gaming behaviour.
Similar tracking technologies serve the same purposes as cookies but may operate differently across various devices and platforms. Local storage objects, for instance, function similarly to cookies but offer greater storage capacity. Device identifiers enable us to recognise returning players on mobile applications, ensuring seamless gameplay and personalised promotions.
2. Types of Cookies We Use
Our platform employs multiple categories of cookies, each serving specific functions to enhance your gaming experience and maintain platform integrity. Understanding these categories helps you make informed decisions about your privacy preferences and cookie management settings.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable platform functionality, secure logins, fraud prevention, and payment processing | Session to 2 years |
| Functional Cookies | Store user preferences, gaming settings, language selection, and account customisation | 6 months to 1 year |
| Analytical Cookies | Track user behaviour, platform performance metrics, and game popularity statistics | 1 to 2 years |
| Marketing Cookies | Enable targeted advertising, promotional campaigns, and retargeting across platforms | 6 months to 2 years |
| Third-Party Cookies | Facilitate partnerships with payment providers, analytics services, and advertising networks | Varies by partner |
3. Essential Cookies for Platform Security
Essential cookies are mandatory for our platform’s operation and cannot be disabled without compromising functionality. These cookies authenticate your identity, prevent unauthorised access, detect fraudulent activities, and maintain your gaming session. They include security tokens that verify your login credentials and protect your account from suspicious transactions.
Our fraud detection system relies heavily on essential cookies to identify unusual account activity, multiple login attempts from different locations, and potential account takeover attempts. Payment processing cookies ensure secure transmission of financial data and compliance with international banking standards. These cookies are strictly necessary and remain active throughout your session, automatically expiring when you log out or close your browser.
4. Functional Cookies and User Preferences
Functional cookies enhance your user experience by remembering your personal preferences and gaming settings. When you customise your profile, select a preferred language, choose your favourite game categories, or adjust sound preferences, functional cookies store these choices. On your next visit, our platform automatically applies these preferences, eliminating the need to reconfigure settings repeatedly.
- Game interface preferences and display settings
- Currency selection and regional settings
- Notification frequency and communication preferences
- Responsible gaming tool configurations
- Accessibility options and font size adjustments
5. Analytical Cookies and Platform Performance
Analytical cookies collect non-personalised data about how players interact with our platform. We analyse which games attract the most players, which features generate the highest engagement, and which pages experience technical issues. This data helps us optimise game performance, improve server capacity, and enhance overall platform stability.
Analytics cookies measure session duration, bounce rates, page load times, and player retention patterns. We examine conversion funnels to understand the player journey from registration through first deposit. Mobile and desktop usage patterns are tracked separately, enabling us to optimise our responsive design and mobile application performance. All analytical data is aggregated and anonymised to protect individual player privacy.
6. Marketing Cookies and Promotional Communications
Marketing cookies enable us to deliver personalised promotional campaigns and targeted advertisements based on your gaming preferences and behaviour. If you frequently play slot games, you may receive notifications about new slot releases or slot-specific bonuses. Players interested in table games see different promotional content than sports betting enthusiasts.
These cookies facilitate retargeting campaigns across third-party websites and social media platforms. If you abandon your shopping cart or incomplete registration, marketing cookies help us serve you relevant reminders about available bonuses or welcome offers. Retargeting campaigns use creative optimisation to display advertisements showcasing games or promotions most likely to interest you based on your previous platform activity.
7. Third-Party Cookies and External Partners
Our platform integrates with external service providers, analytics platforms, payment processors, and advertising networks that also deploy cookies on your device. Third-party cookies from Google Analytics help us understand aggregated traffic patterns and user behaviour across our website. Payment gateway providers like Razorpay, PayU, and international processors use their own cookies to facilitate secure transactions and prevent duplicate payments.
- Payment processors and financial institutions
- Analytics and data measurement services
- Advertising networks and social media platforms
- Customer support and live chat providers
- Affiliate marketing and referral programme partners
8. Managing and Controlling Cookies
Most browsers allow you to control cookie settings through privacy preferences. You can configure your browser to reject all cookies, accept only essential cookies, or prompt you before accepting new cookies. However, disabling cookies may limit platform functionality, prevent secure logins, and compromise your gaming experience.
Our platform provides a cookie consent banner during your first visit, allowing you to accept or reject non-essential cookies. You can modify your cookie preferences at any time by accessing the privacy settings in your account dashboard. Selecting “Essential Cookies Only” ensures you can continue playing while minimising data collection. Alternatively, you can withdraw consent and delete existing cookies without deleting your account or gaming history.
9. Browser-Specific Cookie Management Instructions
- Google Chrome: Click the menu button, select Settings, navigate to Privacy and Security, click Clear Browsing Data, choose the time range and cookie options, then click Clear Data
- Mozilla Firefox: Open Preferences, select Privacy & Security, scroll to Cookies and Site Data, click Manage Cookies or Clear All, then confirm deletion
- Safari: Click Safari menu, select Preferences, go to Privacy tab, click Manage Website Data, select cookies you wish to remove, then click Remove
- Microsoft Edge: Click the menu button, select Settings, choose Privacy, click Clear Browsing Data, select cookies and cached files, then click Clear Now
- Opera: Click the menu icon, select Settings, go to Advanced, click Cookies, select the cookies to delete, then click Remove Selected
10. Cookies and Indian Privacy Regulations
Our cookie practices comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Information Technology Act, 2000. We collect only necessary personal data for legitimate gaming operations, payment processing, and legal compliance. Players have rights to access, modify, and delete their personal information, which also applies to cookie-related data.
We maintain transparency regarding data collection through this cookie policy and clear privacy notices. Indian residents benefit from enhanced protections regarding sensitive financial information, aadhar data, and banking credentials. Our platform implements encryption and secure data transmission to protect information collected through cookies. Third-party sharing of cookie-derived personal data follows strict consent requirements aligned with Indian privacy standards and RBI regulations for payment processors.
11. Your Rights and Cookie Consent Withdrawal
You retain full control over cookie acceptance and can withdraw consent at any time without penalties or account closure. Withdrawing cookie consent does not retroactively delete previously collected data but prevents future collection through that cookie type. You can modify consent granularly, accepting analytical cookies while rejecting marketing cookies, or vice versa.
If you have concerns about our cookie practices or believe your privacy rights have been violated, contact our privacy team through your account dashboard or email our customer support department. We respond to privacy inquiries within fourteen business days and maintain records of consent decisions for transparency. For players requiring complete cookie deletion, we provide tools to purge all tracking data from your device while preserving your gaming account, balance, and gaming history. Your rights remain protected regardless of cookie management choices, and you can always change your preferences by revisiting our cookie consent banner or privacy settings.