Contact Us – Customer Support Centre
We are committed to providing exceptional customer service to all our players across India. Whether you have questions about your account, gaming features, responsible gaming resources, or technical issues, our dedicated support team is available to assist you promptly and professionally. We understand the importance of quick resolution and maintain the highest standards of confidentiality regarding your personal information.
Direct Communication Channels
Our multi-channel support system ensures you can reach us through your preferred method of communication at any time. Each channel is staffed by trained professionals who understand gaming regulations in India and can address your concerns efficiently.
| Contact Method | Details | Availability |
|---|---|---|
| Email Support | [email protected] | 24/7 |
| Live Chat | Available on platform | 24/7 |
| Phone Support | +91-11-4040-4040 | 09:00 – 23:00 IST |
Support Categories and Response Times
Different types of inquiries are routed to specialized departments for faster resolution. Understanding which category your issue falls into helps us serve you better.
- Account and Login Issues – Response within 2 hours
- Payment and Withdrawal Queries – Response within 1 hour
- Responsible Gaming Concerns – Priority response within 30 minutes
- Technical Problems – Immediate assistance via live chat
- Compliance and Regulatory Questions – Response within 4 business hours
Last updated: January 22, 2026